Please read our terms and conditions carefully.
Payment Terms
- By placing a non-refundable deposit equal to 50% of the total balance, you agree to proceed with the order and to pay the remaining balance upon job completion.
- Please be advised that late fees will be applied to any outstanding balances beyond the agreed-upon payment terms. It is the responsibility of the customer to ensure timely payment. Failure to settle invoices by the specified due date will result in the assessment of late fees.
Returns/Exchanges
- All sales are final. Once an order has been placed and processed, we are unable to accept returns, exchanges, or issue refunds. However, your satisfaction is important to us—if you experience any issues with your order, please reach out. We’re here to help and will do our best to resolve the matter.
Customer-Provided Items
- We are not liable for any stains, tears, incorrect sizes, styles, or colors of items provided by the customer. When submitting your items, please include a detailed summary of each item on a separate sheet of paper. Additional fees may apply for customer-provided items submitted for printing.
Artwork/Mock-ups
- All artwork, designs, and graphics created by Ink Splash remain the sole property of Ink Splash unless otherwise agreed upon in writing. Use, reproduction, or modification outside the agreed scope requires written permission and may incur fees.
- Customers must review and approve all artwork/mock-ups before printing. Approval confirms that the design meets their specifications. No production will begin without approval. Changes after approval may result in added fees and delays.
- Ink Splash does not allow copyrighted designs without proper authorization. By submitting artwork, customers confirm they have the legal right to use it. We reserve the right to reject orders that violate this policy.
- For high quality prints, please submit artwork in SVG, AI, or EPS formats. High-resolution PNG or PDF files (300 DPI or higher) are also acceptable.
- Custom artwork and design edits are available for an additional fee. Each order includes two free revisions; extra revisions may incur charges.
Additional Fees
• Debit/Credit Card Payments: A processing fee will apply
Rush Orders: Rush order fees are applied as follows:
• 1-day turnaround: 100% of the base price
• 2-day turnaround: 50% of the base price
• 3-day turnaround: 25% of the base price
• 4-day turnaround: 10% of the base price
• Artwork Design: Fees range from $25 to $50.
• Digitizing: Fees range from $10 to $40.
By placing your order, you acknowledge that you have read and agreed to these terms.